We are happy to issue a refund/ replacement in the following cases -
If the product you have received is past it's shelf life.
If the order is cancelled within 2 hours from the time of confirmation.
Subscription orders will be refunded after deducting the delivery charges for orders that were already delivered.
However we are not liable for any refund or replacement if the products is spoiled due to improper storage. Please read our FAQs for further queries.